In Step 2 of the grievance procedure, the Major shall respond within how many working days of the Step 1 response due date?

In Step 2 of the grievance procedure, the Major shall respond within how many working days of the Step 1 response due date?

• A. 5 working days
• B. 10 working days
• C. 15 working days
• D. 20 working days

Answer: (B)

Grievance procedures rely on fixed response times so decisions are made promptly and consistently. In Step 2, the Major is expected to review the Step 1 file and issue a reply within a defined working-day window after the Step 1 response due date. This window is short enough to keep the process moving but long enough to allow a proper review. A window that's too tight would rush the Major, while one that’s too long would stall resolution. The standard timing fits a balanced pace that ensures timely closure, typically within a ten working-day period.

Grievance procedures rely on fixed response times so decisions are made promptly and consistently. In Step 2, the Major is expected to review the Step 1 file and issue a reply within a defined working-day window after the Step 1 response due date. This window is short enough to keep the process moving but long enough to allow a proper review. A window that's too tight would rush the Major, while one that’s too long would stall resolution. The standard timing fits a balanced pace that ensures timely closure, typically within a ten working-day period.